About KeyBank
Company overview and description
KeyBank, a subsidiary of KeyCorp, is one of the country’s largest regional banks, with a history that stretches back to its founding in Albany, New York in 1825. Over nearly two centuries, the company has grown well beyond its original market, moving its headquarters to Cleveland, Ohio and expanding its presence through a series of mergers and acquisitions. A defining milestone in KeyBank’s recent history was the acquisition of First Niagara Financial Group in 2016, which significantly increased its footprint in upstate New York and New England.
As of November 2025, KeyBank operates approximately 1,000 full-service branches across 15 states, with a primary focus in the Midwest, Northeast, and Pacific Northwest. The company’s network includes a mix of traditional branches, in-store locations, and digital-first formats, reflecting a flexible approach to serving clients in both established and emerging markets. In recent years, KeyBank has actively optimized its branch network, consolidating select locations while investing in new branches and digital capabilities in high-growth urban and suburban areas. This strategy is particularly evident in markets with strong commercial and residential expansion, such as the Midwest, Northeast, and Pacific Northwest.
KeyBank’s service offerings cover a wide range of financial needs, including commercial and consumer banking, investment management, mortgage services, and capital markets solutions. The bank is well recognized for its expertise in commercial real estate lending and advisory services, making it a frequent partner for developers, investors, and property owners. Leadership continues to emphasize investments in technology and real estate, aiming to support evolving client expectations and enhance operational efficiency.
With roughly 16,700 employees as of late 2025, KeyBank remains a significant regional employer and economic contributor. The company’s scale, longstanding credibility, and adaptable branch formats position it as a reliable and visible player in the commercial real estate landscape, especially in markets experiencing robust growth and transformation.
Locations
Loading locations...
Company Information
Contact details, corporate address, and social media presence
Contact Information
Corporate Address
Cleveland, OH 44114
United States
Connect With Us
Key Metrics
Company statistics and business information
Business Type
Bank Branch
Parent Company
KeyCorp
Additional Notes
Important company information and updates
Real Estate Contacts
Key personnel for real estate inquiries
Real Estate Requirements & Prototypes
Detailed site requirements and specifications for expansion
Franchise Information
Details about franchise opportunities and requirements
Store Locations
Find KeyBank locations nationwide