1-800-Flowers.com

1-800-FLOWERS.COM, Inc. is a North American gifting company that focuses on flowers, gourmet food, gift baskets, and personalized gifts sold primarily through its e-commerce and phone platforms. The flagship 1-800-Flowers.com brand offers fresh-cut flowers, plants, and arrangements for everyday occasions and major holidays, with orders fulfilled through a mix of company facilities, third-party partners, and a large network of independent florists operating under the BloomNet name. That florist network gives the company a broad physical reach without a heavy store build-out, and it supports both same-day and scheduled delivery in most major markets.

The business began in 1976, when founder Jim McCann acquired a single flower shop in New York and started experimenting with a centralized phone-order model that later became the 1-800-Flowers concept. That early move into toll-free ordering, followed by an aggressive shift into online commerce in the 1990s, helped the company build a nationwide brand at a time when many specialty retailers were still regional. Over the years, 1-800-FLOWERS.COM has added a series of well-known brands, including Harry & David, Cheryl’s Cookies, and PersonalizationMall.com, which extended the platform into gourmet food, confections, and customized merchandise. These acquisitions marked an important milestone in the company’s evolution from a single floral brand into a portfolio of gifting and specialty food concepts.

As of December 2025, 1-800-FLOWERS.COM operates as a multi-brand, multi-channel platform with a mix of digital sales and select brick-and-mortar locations tied mainly to its gourmet and specialty banners. While the total store count is not publicly broken out, the company runs branded retail and outlet stores under names such as Harry & David and Cheryl’s Cookies, often in outlet centers, lifestyle centers, and high-traffic destination retail. Seasonal kiosks and pop-up formats appear in busy shopping periods, especially around Valentine’s Day, Mother’s Day, and the year-end holidays. The combination of these stores with the BloomNet florist network effectively creates a distributed physical footprint that reaches into a wide range of trade areas without requiring a dense portfolio of corporate-owned shops.

During roughly the last five years, the company has focused on strengthening its digital platform, integrating its acquired brands more tightly, and upgrading fulfillment operations to handle steady e-commerce demand and seasonal peaks. Management has highlighted investments in technology, data, and logistics, as well as selective expansion of physical locations where gourmet food and gifting experiences perform well. The acquisition and integration of additional gifting and personalization brands, along with the purchase of certain assets like Things Remembered, have broadened the assortment and opened opportunities for in-mall and outlet-driven formats that landlords regularly encounter.

Financially, 1-800-FLOWERS.COM operates at a scale that supports a national supply chain and ongoing real estate commitments. For its fiscal year ended June 29, 2025, the company generated roughly $1.69 billion in revenue, placing it among the larger players in the specialty gifting category. That size, combined with its public-company status and long operating history, gives counterparties a clear view into performance and credit quality. The corporate headquarters is in Jericho, New York, where teams oversee merchandising, technology, customer care, and logistics, as well as brand strategy and partnership development that can influence new store rollouts and experiential concepts.

For landlords, brokers, and developers, 1-800-FLOWERS.COM shows up in multiple ways. Inline stores and outlets under Harry & David or Cheryl’s Cookies can serve as steady traffic drivers in outlet centers, lifestyle projects, and tourist-oriented locations. Smaller footprints and seasonal formats allow the brands to plug into high-traffic corridors where gifting demand spikes at key times of year. Behind the scenes, the BloomNet florist network extends the company’s reach into many communities, reinforcing brand awareness that supports in-center performance when a physical location is added.

Looking ahead, the company has communicated that digital channels will remain the primary engine of growth, with brick-and-mortar used selectively where in-person browsing, tasting, and gifting experiences make a difference. Growth plans point toward high-volume, seasonally driven trade areas rather than a rapid national store rollout, which suggests a steady, targeted approach to new leases and renewals. With its combination of floral, gourmet