Citizens Bank

Citizens Bank, headquartered in Providence, Rhode Island, is a prominent regional bank serving a diverse clientele, including retail, small business, and commercial customers across the United States. Established in 1828, the bank has evolved from its origins as a single branch in Rhode Island into one of the nation's largest financial institutions. As of November 2025, Citizens Bank operates over 1,000 branches and more than 3,000 ATMs, with a strong presence in the Northeast, Midwest, and Mid-Atlantic regions.

Throughout its history, Citizens Bank has strategically expanded its footprint through both organic growth and acquisitions. A notable milestone in its recent expansion was the acquisition of HSBC’s East Coast branches in 2022, which bolstered its presence in key metropolitan areas. This move aligns with the bank's strategy to maintain a robust physical presence while also investing in digital banking innovations.

Citizens Bank is publicly traded under the ticker symbol CFG and is recognized for its dedication to customer service, digital advancements, and community involvement. The bank's real estate strategy focuses on securing high-visibility, easily accessible locations in both urban and suburban markets. This approach supports its extensive customer base and multi-channel service delivery model, making it a reliable partner for commercial real estate stakeholders.

With a strong balance sheet and a commitment to sustainable growth, Citizens Bank continues to explore new markets and enhance its digital capabilities. This positions the bank as a stable and creditworthy tenant, offering scalable branch concepts that appeal to landlords, brokers, and developers in the commercial real estate sector.