Customers Bank

Customers Bank, a full-service commercial and consumer bank, is headquartered in Pennsylvania and operates as the main subsidiary of Customers Bancorp, Inc. Established in 1997, the bank began its journey with a single branch and has since evolved into a regional institution known for its strong digital banking capabilities and a strategy that emphasizes fewer physical branches. As of November 2025, Customers Bank operates around 13 branches, primarily located in Pennsylvania, New York, New Jersey, Massachusetts, Illinois, and Florida. Its digital platforms extend its reach nationally, allowing it to serve a wide range of clients.

Over the past five years, Customers Bank has focused on expanding its digital banking footprint and enhancing its fintech partnerships. This strategic emphasis on technology has included the development of real-time payments infrastructure, which has supported significant growth in national commercial lending and deposits. The bank's physical expansion is deliberate, with new branches opening in high-growth metropolitan areas such as Philadelphia, New York City, Boston, Chicago, and Miami. These locations are chosen for their robust commercial real estate activity and population growth.

Customers Bank offers a comprehensive range of financial services that include commercial real estate lending, multifamily and residential mortgages, SBA lending, fund finance, and specialty finance for sectors like technology, healthcare, and financial institutions. Its commercial real estate division is particularly noted for its ability to structure complex transactions and provide customized solutions for developers, investors, and business owners.

With assets totaling $24.3 billion and deposits of $20.4 billion as of the third quarter of 2023, Customers Bank demonstrates substantial credibility and capacity to support both large and mid-market clients. Publicly traded under the ticker CUBI on the NYSE, the bank is led by CEO Jay Sidhu, whose strategic leadership has been instrumental in the bank’s expansion and digital transformation. Customers Bank is highly regarded for its reliability, flexible lending products, and deep market expertise, making it a favored partner for commercial property transactions and development financing.