Macy’s

Macy’s is one of the country’s most established department store retailers, with roots going back to 1858 when Rowland Hussey Macy opened the first store in New York City. Over time, Macy’s grew from a single shop into a national presence, now operating 454 department stores across the United States and Puerto Rico as of November 2025. The company is best known for offering a wide range of apparel, footwear, accessories, cosmetics, and home furnishings, serving customers both in-store and online through a strong digital platform.

A significant milestone in Macy’s history was the acquisition of Bloomingdale’s in 1930, which expanded its reach into the luxury sector. More recently, the addition of Bluemercury in 2015 marked Macy’s entry into the prestige beauty market. These moves reflect the brand’s ability to adapt and diversify its offerings over the decades.

During the past five years, Macy’s has shifted its strategy to focus on optimizing its existing store portfolio rather than opening new locations. This has included closing underperforming stores, investing in digital capabilities, and piloting select off-mall formats to better align with changing consumer preferences. The company is not in a major expansion phase as of late 2025, instead prioritizing omnichannel innovation and maximizing the productivity of its current assets.

Macy’s real estate footprint is notable for its presence in major malls, urban centers, and a growing number of off-mall sites. As a publicly traded company on the NYSE under the ticker M, Macy’s operates all locations corporately and does not franchise. Its scale, brand recognition, and ongoing investment in both digital and physical retail formats position Macy’s as a significant anchor tenant and a reliable indicator of broader retail trends. The company is headquartered in Cincinnati, Ohio, and led by CEO Tony Spring, who assumed the role in May 2023. As of November 2025, Macy’s employs approximately 94,570 people.