Pollo Tropical

Pollo Tropical is a fast-casual restaurant chain known for its Latin American and Caribbean-inspired menu, with a particular focus on citrus-marinated, fire-grilled chicken and a variety of fresh sides. The company was founded in Miami in 1988 by brothers Larry and Stuart Harris, who built a following by offering bold flavors and open-flame grilling, a distinctive approach that set the brand apart early on. A major milestone came in 1993 when Pollo Tropical went public, signaling its early momentum and ambitions for growth.

Over the past five years, Pollo Tropical has undergone a period of strategic realignment. After expanding into states like Texas, Georgia, and Tennessee, the company made the decision to close underperforming locations outside of Florida and concentrate on its core market. This retrenchment has allowed Pollo Tropical to strengthen its operational focus and brand presence in Florida, where it continues to optimize its restaurant portfolio. The company also maintains a selective approach to international growth, primarily through franchising in Puerto Rico, the Caribbean, Central America, and South America.

As of November 2025, Pollo Tropical operates 140 company-owned restaurants, with its footprint firmly rooted in Florida. Internationally, the brand is present through franchised locations in priority markets, but no major new U.S. market entries have been announced in recent years. In 2023, Pollo Tropical was acquired by Authentic Restaurant Brands, a move that brought new ownership and resources while maintaining the company’s established direction. All domestic restaurants remain company-owned, while international units are franchised.

Pollo Tropical’s consistent store formats and recognizable brand make it a stable and credible presence in retail centers, particularly in high-traffic suburban and urban locations. The brand’s adaptability, proven track record, and focus on operational efficiency have supported its longevity and continued relevance in a competitive landscape. The company’s headquarters is officially located in Miami, Florida, serving as the central hub for its operations and growth planning.