Credit Union

TruWest Credit Union

Tempe, Arizona, United States

About TruWest Credit Union

Company overview and description

TruWest Credit Union is a member-owned financial cooperative that provides everyday banking and lending for people and small businesses across Arizona and Texas. It offers checking and savings accounts, auto and personal loans, credit cards, home loans, and digital banking, with service delivered through a mix of branches, contact centers, and online tools. For shopping center owners and leasing teams, TruWest typically functions as a reliable neighborhood financial anchor that helps drive repeat visits and weekday traffic.

The credit union began as a financial resource for employees of a large technology company in the Southwest, originally serving a narrow workplace-based membership. Over time, it shifted from that single-employer focus into a broader community-oriented charter, opening its doors to a wider range of consumers and households in its core markets. That evolution from workplace branches to a more traditional retail network marked an early milestone in the brand’s growth.

As of December 2025, TruWest operates a modest but stable branch system concentrated in metro Phoenix and other established Arizona trade areas, along with select markets in Texas where it already has an active membership base. While the exact branch count should be verified from official regulatory and company filings, the current footprint is large enough to matter at a market level but still compact enough that each individual site can be important to a given center or corridor. The network is supported by robust digital banking, allowing members to pair in-person service with online and mobile tools rather than relying on branches alone.

Over roughly the last five years, TruWest has continued to modernize its physical network, focusing on selectively opening, relocating, or remodeling branches instead of pursuing aggressive new-market rollouts. Activity has tended to follow where members already live and work, with branches gravitating toward established employment hubs, solid household income areas, and shopping centers that already attract consistent daily traffic. During this period, investments in digital banking have taken on a larger role, allowing the organization to refine and right-size its brick-and-mortar presence while still growing membership.

In the real estate market, TruWest often chooses neighborhood and community centers, power centers, and visible street-corner sites that offer strong auto access and convenient parking. Locations are typically in-line or end-cap spaces, sometimes with drive-up or drive-thru capability, which can integrate smoothly into a range of existing retail formats. For landlords and developers, this combination of measured growth, community-focused positioning, and a branch model that favors visibility and access over highly specialized construction can make TruWest a stable, traffic-supporting tenant in well-established trade areas.

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Contact Information

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Headquarters Location 1345 W. Warner Rd.
Tempe, Arizona 85284
United States
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Credit Union

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