Business Profile:

The UPS Store wasn’t always The UPS Store, nor were they owned by parent company UPS; they started in 1980 with the moniker The Mail Boxes Etc., as an alternative to the post office.  Just over twenty years after its inception, The Mail Boxes Etc. was acquired by UPS and started moving towards rebranding, and within two years, most of the existing locations were rebranded under the UPS name.  By the end of 2012, all locations throughout the United States and Canada were officially renamed under the new title.

The UPS Store is now regarded as “the world’s largest franchisor of retail shipping, postal, printing and business service centers,” (The UPS Store Fact Sheet) and seeks to accommodate to small and home offices, corporate “road warriors” and consumers. According to their media fact sheet, there are currently 4,800 (approx.) locations throughout the United States, Puerto Rico and Canada, all of which are independently owned.

The UPS Store offers a variety of services and supplies including shipping (both domestic and international), full-service packaging, online and digital printing, copies (color and black and white), document finishing (binding, laminating, etc.), printing (business cards, letterhead, rubber stamps, etc.), notary, custom crating and large scale shipping (i.e. furniture, artwork, motorcycles, etc.), mailbox and postal services, office and packing supplies and more (   Additionally, they offer a “Corporate Retail Suite” program which offers specific product and services aimed at providing services and products to help businesses operate more efficiently, such as The UPS Store Corporate Card, Alternate Delivery Locations, Returns and Exchanges, and Business Services (

Currently, Tim Davis holds the position of President and Don Higgins serves as the Senior Vice President of Franchise Services.

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